Legal

Terms of Service

Last updated: 17 March 2026  ·  Effective from: 17 March 2026

Plain-language summary: By using our website or engaging our services, you agree to these terms. We'll do great work for you; in return, you provide accurate information, timely feedback, and agreed payments. Indian law governs this agreement.

1. Acceptance of Terms

By accessing or using the website at digitalastic.com ("Website") or by engaging the services of Harshman Digitalastic Services Pvt. Ltd. (operating as Digitalastic, CIN: U72200MP2018PTC046082), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use this Website or engage our services. We reserve the right to update these Terms at any time; continued use of the Website constitutes acceptance of any changes.

2. Services

Digitalastic provides digital marketing services including, but not limited to:

  • Search Engine Optimisation (SEO), Answer Engine Optimisation (AEO), and Geo SEO
  • Google Ads, Meta Ads, and paid digital advertising management
  • Website design and development
  • Social media marketing and management
  • Content strategy and creation

The specific scope of services for each client is defined in a separate written agreement, proposal, or Statement of Work (SOW) agreed upon prior to commencement of work.

3. Website Use

You may use this Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable Indian or international laws.
  • Transmit any unsolicited commercial communications.
  • Attempt to gain unauthorised access to any part of the Website or its server.
  • Reproduce, copy, or redistribute any content from this Website without our prior written consent.
  • Use automated tools to scrape, crawl, or extract data from this Website.

4. Client Responsibilities

When engaging Digitalastic for services, you agree to:

  • Provide accurate, complete, and up-to-date information required for service delivery.
  • Respond to requests for feedback, approvals, or assets within agreed timelines. Delays caused by the client may affect project timelines and are not the responsibility of Digitalastic.
  • Ensure that any materials, content, or assets provided to us do not infringe any third-party intellectual property rights.
  • Maintain confidentiality of any login credentials or access provided to you.
  • Comply with all platform terms of service (Google, Meta, etc.) applicable to your account.

5. Payment Terms

Payment terms are specified in the individual proposal or SOW. General terms:

  • Retainer services (SEO, Social Media, Paid Ads management) are billed monthly, in advance.
  • Project-based work (websites, campaigns) typically requires a 50% advance before work begins, with the balance due upon completion or as specified in the SOW.
  • Invoices are due within 7 days of issue unless otherwise agreed in writing.
  • Late payments may result in suspension of services. Digitalastic reserves the right to charge interest on overdue amounts at 2% per month.
  • All fees are exclusive of applicable taxes (GST), which will be charged at prevailing rates.

6. Intellectual Property

Our Content

All content on this Website — including text, graphics, logos, images, and code — is the property of Harshman Digitalastic Services Pvt. Ltd. and is protected under Indian copyright law. No content may be reproduced without prior written permission.

Client Deliverables

Upon receipt of full payment, Digitalastic assigns to the client all intellectual property rights in the deliverables specifically created for that client (e.g., website design, custom content, ad creatives) under the applicable SOW. Digitalastic retains the right to display work in its portfolio unless the client requests otherwise in writing.

Third-Party Tools

Deliverables may incorporate third-party assets, plugins, or software licensed separately. The client is responsible for maintaining licences for any such third-party components after project handover.

7. Results & Performance

Digital marketing outcomes depend on many factors outside our direct control, including search engine algorithm changes, market conditions, competitor activity, and platform policy changes. Digitalastic does not guarantee specific rankings, traffic volumes, ROAS figures, or other performance metrics unless explicitly stated in a written agreement.

We commit to applying industry best practices, transparent reporting, and proactive strategy adjustments to achieve the best possible outcomes for your business.

8. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement. Digitalastic will not disclose client business information, strategies, or data to third parties except as required to deliver the agreed services or as required by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Digitalastic's total liability for any claim arising from services shall not exceed the total fees paid by the client in the three months preceding the claim.
  • Digitalastic shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business interruption.
  • Digitalastic is not liable for any changes to third-party platforms (Google, Meta, etc.) that affect campaign performance.

10. Termination

Either party may terminate a service engagement by providing 30 days' written notice, unless otherwise specified in the SOW. Upon termination:

  • All outstanding invoices become immediately due.
  • Digitalastic will hand over all client-owned assets, data, and access credentials within 7 business days of final payment.
  • Prepaid retainer fees for the current month are non-refundable.

11. Indemnification

You agree to indemnify, defend, and hold harmless Harshman Digitalastic Services Pvt. Ltd. and its directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from: (a) your use of our Website or services; (b) your violation of these Terms; or (c) any content or materials you provide to us that infringe third-party rights.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved amicably. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

13. Entire Agreement

These Terms, together with any applicable SOW or proposal, constitute the entire agreement between you and Digitalastic with respect to its subject matter and supersede all prior agreements, representations, or understandings.

14. Contact Us

For questions regarding these Terms of Service:

  • Email: info@digitalastic.com
  • Company: Harshman Digitalastic Services Pvt. Ltd.
  • CIN: U72200MP2018PTC046082
  • Address: Indore, Madhya Pradesh, India