Legal

Privacy Policy

Last updated: 17 March 2026  ·  Effective from: 17 March 2026

Plain-language summary: We collect your name, contact details, and business information only when you reach out to us. We use it solely to respond to your enquiry and deliver our services. We do not sell your data to anyone.

1. Who We Are

This Privacy Policy applies to Harshman Digitalastic Services Pvt. Ltd., operating as Digitalastic (CIN: U72200MP2018PTC046082), a digital marketing agency headquartered in Indore, Madhya Pradesh, India.

For any privacy-related queries, contact us at: info@digitalastic.com

2. Information We Collect

We collect information in the following ways:

Information you provide directly

  • Contact & enquiry forms — name, business name, WhatsApp number, email address, website URL, service interest, budget range, and project goals.
  • WhatsApp communications — any information you share when messaging us via WhatsApp.
  • Email correspondence — any information contained in emails you send to us.

Information collected automatically

  • Analytics data — if Google Analytics is installed, we collect anonymised usage data including pages visited, time on site, device type, and approximate location (country/city level). No personally identifiable information is collected automatically.
  • Cookies — Google Fonts (loaded from Google's CDN) may set cookies. We do not set any first-party tracking cookies.

3. How We Use Your Information

  • To respond to your enquiry or service request.
  • To prepare proposals, audits, or strategy recommendations you requested.
  • To deliver contracted digital marketing services.
  • To send relevant service updates or information (only where you have opted in or have an existing relationship with us).
  • To improve our website and services based on aggregated, anonymised analytics.
  • To comply with legal obligations under applicable Indian law.

We will never use your information for purposes beyond those described above without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • Service delivery tools — we use industry-standard tools (e.g., Google Workspace, WhatsApp Business) to communicate and deliver services. These providers have their own privacy policies.
  • Legal compliance — if required by law, court order, or government authority under the Information Technology Act, 2000 (India) or any successor legislation.
  • Business transfer — in the event of a merger or acquisition, your data may be transferred as part of the business assets, with the same privacy protections applied.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Enquiries that do not lead to a project — data is retained for up to 12 months from last contact, then deleted.
  • Client project data — retained for 5 years from project completion for legal and accounting purposes, then securely deleted.
  • Analytics data — retained per Google Analytics' default retention settings (26 months).

6. Your Rights

You have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Correction — request correction of inaccurate or incomplete data.
  • Deletion — request deletion of your personal data, subject to any legal retention requirements.
  • Objection — object to our processing of your data for marketing purposes at any time.
  • Withdrawal of consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at info@digitalastic.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted via our website is encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website contains links to third-party websites (e.g., Google, LinkedIn, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.

10. Cookies

This website uses Google Fonts, which loads font files from Google's servers and may set cookies. We do not use advertising cookies or cross-site tracking cookies. You can manage cookie preferences through your browser settings.

11. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Information Technology (Amendment) Act, 2008. Any disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy:

  • Email: info@digitalastic.com
  • Company: Harshman Digitalastic Services Pvt. Ltd.
  • Address: Indore, Madhya Pradesh, India